Careers

At MBA Roofing, we bring dedication and integrity to our customers in meeting their expectations and fulfilling their dreams. We have continued to grow quickly because our customers are satisfied. They are happy to refer us to friends and neighbors who need roof repairs or gutter repairs or replacing their roofs. Plus siding repairs, new gutters, or new gutter guards. We do what we promise. We keep the homeowners involved with each step of the process. We are honest and straightforward. We live by high standards, we won’t try to find ways to cut corners or cheapen the product. We strive for top performance every step of the way. We offer benefits, PTO, and paid holidays. Come join our team.

Responsibilities and Requirements

• Perform a variety of tasks involving strenuous manual labor, including but not limited to setting up ladders, and working at various heights & pitches on roofs. Safely work at heights above 6 feet. Ability to work strenuously (bending, lifting, stooping) throughout the day in all-weather environments.
• Working knowledge of basic math skills for material calculations.
• Prior experience in roofing systems including shingles, low slope/flat roof applications, metal, and exterior home repairs (siding, windows, doors, etc.).
• Being able to identify Material/Tools/Equipment specific to the roof application is a plus but not required.
• Maintain a good working knowledge of all OSHA industry safety requirements.
• Communicate effectively with estimators, office personnel, and team members.
• Perform other repair duties as required. 
• Exhibit professionalism at every level including appearance.
• Good communication skills, both in writing and verbally. 
• Excellent time management and organization skills.
• Open availability Monday through Friday with the possibility of working Saturdays and on-call as business needs determine.

JOB SUMMARY
The Outside Sales position is responsible for sales and associated duties that will increase the number of jobs sold. Outside Sales must optimize customer service experiences in the first meeting, during installation, and after jobs are completed. You will work as part of a team and collaborate with estimating, Inside Sales and production members to deliver the best experience for customers from job start to finish.

To succeed in this position, you must be able to maximize every sales opportunity, present roofing estimates professionally and accurately.

A successful candidate has a unique personality, the ability to demonstrate he or she is willing to go above and beyond to accomplish goals. Outside Sales understands that customer satisfaction is the #1 priority.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Maximizes every opportunity with selling every lead mindset.
• Exceeds personal sales targets while demonstrating a solid customer focus.
• Develops and maintains key client relationships.
• Works on special projects and contributes to team effort.
• Participates in company and industry events and conferences.
• Develops a strong product knowledge, as well as customer service knowledge.
• Maintains excellent communication and collaboration skills to work with team members.
• Communicates with customers before, during, and after projects.
• Part of the team responsible for 100% customer satisfaction.
• Behaves in a professional manner as the customer relationship manager.
• Takes pride in high-efficiency production and high-quality installation.
• Works closely with the Marketing team & Sales Manager to provide smart ideas to maximize market outreach and sales opportunities.
• Required Marketing and Networking Event participation.
• Provide a daily summary to the Sales Manager.
• Provides detailed pictures of every job.
• Team and 1 on 1 Meetings with Sales Manager.
• Works with the estimating and production team to oversee job profitability. Generates leads through networking, referrals, calls and other means.
• Required to Canvass pertinent areas, storm events and install locations.

REQUIREMENTS

• Team player orientation. Ability to interface with all levels within the organization and external
  parties.
• Passion to turn prospects into customers with in person meetings and persistent determination.
• Able to keep track of leads and notes from past conversations via CRM.
• Motivated by others' success.
• Self-starter: strong leadership skills and looking to grow with the company & for constant improvement.
• Strong work ethic focused on being thorough and getting things done properly the first time.
• Polite & positive attitude elevating team spirits.

BENEFITS

• Salary plus commissions.
• Career advancement and leadership opportunities.
• Sales training and extensive support from team leaders.
• Healthcare: Medical, Dental, Vision
• Paid Time Off
• Paid Holidays

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The majority of the Outside Sales’ work will be done in the field. Outside Sales will be exposed to varying temperatures ranging from heat 90 degrees plus, to cold weather which could include temperatures in the teens, and rainy conditions. The Outside Sales must be able to lift/move up to 100 pounds frequently and may perform tasks requiring climbing, crawling, kneeling, crouching, pushing, pulling, lifting, carrying, gripping and moving safely over uneven surfaces. Outside Sales are expected to safely climb ladders reaching up to 60 ft while carrying up to 30 pounds and wear personal protective gear correctly.

JOB SUMMARY
The Inside Sales Representative works as a member of a collaborative team with outside sales in addition to building and managing their own book of business. Highly qualified candidates possess experience in the roofing industry with comprehensive knowledge of a roofing system.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Directly communicate with prospects through outbound calls to understand specific needs and potential sales opportunities.
• Negotiate and close sales over the phone for small repairs and roofs.
• Actively work to meet weekly, monthly, and yearly sales goals set by the company according to industry and market-based expectations.
• Build and maintain a database of current and potential customers.
• Become a subject matter expert to effectively explain and demonstrate unique selling features of products and services.
• Create roof replacement/repair estimates based on customer conversations and photos from the field.
• Part of the team responsible for 100% customer satisfaction.
• Provide sales enablement support for the outside sales team.
• Partner with insurance companies on claims and estimates in Xactimate.
• Confirm Order Specifics with Operations and Clients.
• Team and 1 on 1 Meetings with Sales Manager.

REQUIREMENTS

• Previous experience in roofing as laborer or sales representative (Highly preferred)
• Excellent verbal and written communication skills.
• Good organizational skills and the ability to multitask.
• Excellent phone skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Demonstrate professional etiquette at all times.

BENEFITS

• Salary plus commissions.
• Career advancement and leadership opportunities.
• Sales training and extensive support from team leaders.
• Healthcare: Medical, Dental, Vision
• Paid Time Off
• Paid Holidays

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Work is primarily sedentary in nature due to the office responsibilities; no special physical demands are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initial and ongoing training will require time spent on roofs, climbing and moving ladders, and time outside in the heat or cold.