MBA Response to COVID-19

MBA Response to COVID-19

We’re Open and Able to Serve Your Roofing Needs with a 100% No-Contact Virtual Experience While Maintaining Strict Safety Protocols.

The Coronavirus pandemic has changed the way we live our daily lives. Despite these new challenges, MBA remains committed to staying open and serving the roofing needs of the residents of North Carolina. 

We now offer a 100% no-contact virtual experience: 

  • You can call or submit an online request for an appointment. 
  • Our salesmen can meet with you over the phone or via online video chat to discuss your needs.
  • We can send estimates via email and discuss over video chat or by telephone.
  • Our technicians will come out to your residence or business and can perform a no-contact inspection. We will provide you with an online report via email and can discuss the results of our findings via phone or online video chat.
  • We will send you a digital contract via email for your e-signature. We will sign it ourselves and send you a copy of the signed contract for your records.
  • We can accept online payments or by checks in the mail. 

As an essential business, MBA is here to serve your roofing needs during this crisis. We have adopted new company-wide safety protocols that will ensure the health and safety of both our customers and team members:

Our Team – “Social distancing” is now the new norm. As such, we have implemented a safe distance policy. This means our workers will maintain a 3-foot distance at all times to help ensure the safety of our customers and our team members. 

We are also closely monitoring the health of all of our employees. None of our employees have traveled to “hot spots” in the past 14 days. If anyone displays cold or flu-like symptoms, we will require them to go home immediately.

Sanitation – Our work crews will now sanitize everything before going to the job site. This includes tablets, cell phones, equipment, tools, samples, and any other materials that we bring into your residence or place of business. Throughout the day, our workers will also be sanitizing and washing their hands multiple times as they perform their job duties.

You’re in Control – We understand that this is an unprecedented time period. If you would prefer we do things a certain way, we will do our best to adhere to your requests. We want to provide you with peace of mind and reassurance that our team members and workers are following the strictest of hygiene and safety protocols.

Don’t Delay Your Roof Repairs!

As the Coronavirus situation continues to evolve, there’s no telling what the future will hold. Minor roof problems such as leaks or broken shingles can quickly turn into major ones. A roof inspection can uncover leaks that could quickly lead to mold growth inside your home. 

Mold issues can have a devastating impact on air quality and negatively affect those who suffer from respiratory conditions such as asthma or allergies. We’re here for you during this crisis and will go the extra mile to help ensure the safety and protection of everyone who lives under your roof.

MBA is a family-owned and operated roof maintenance, repair, and installation business serving both residential and commercial customers in the greater North Carolina area. Let us fix and service the one thing that protects you and your loved ones. Call or contact us today at (828) 276-1883 to schedule a contactless roof inspection or replacement.